Shipping Policy

Last updated: October 17, 2026

Thank you for shopping at Fluffy Hats! We want your shopping experience to be simple, transparent, and enjoyable.

Shipping Destinations

We offer international shipping to the countries and regions available during checkout at fluffyhats.com.

Shipping Rates

Austria

• Standard Shipping: €4.99

• Free Shipping on orders of €50.00 or more

International Shipping

• Standard Shipping: €5.90

• Free Shipping on orders of €75.00 or more

Shipping rates and applicable discounts are displayed before you complete your purchase.

Processing and Delivery

Orders are prepared for shipment once they have been confirmed.

Delivery times depend on the destination, product availability and shipping service. Unless a different delivery period has been clearly stated and agreed before purchase, orders will be delivered without undue delay and no later than 30 calendar days after the contract is concluded.

If an unexpected delay occurs, please contact us. Your applicable statutory rights in the event of delayed or failed delivery remain unaffected.

Tracking Information

When tracking information is available, we will provide it once your order has been dispatched.

Tracking updates may take some time to appear after the parcel has been handed over to the carrier.

Multiple Shipments

Some products may be shipped separately due to the locations of our fulfillment partners.

If your order arrives in multiple parcels, you will not be charged additional shipping fees beyond those agreed at checkout.

Customs and Import Charges

For international orders, customs duties, import taxes or other charges may apply depending on the destination and applicable regulations.

Any additional charges and responsibilities will be communicated as required by applicable law before you complete your purchase.

Lost, Damaged or Missing Parcels

If your order is missing, arrives damaged or has not been delivered within the agreed timeframe, please contact our support team.

We will investigate the issue and provide an appropriate solution in accordance with applicable consumer protection laws.

Contact Us

For shipping questions, please contact:

Fluffy Hats

Email: support@fluffyhats.com

Website: https://fluffyhats.com